In 1996, Richmond Audiology Services made a difficult decision to discontinue their Office of Hearing Services (OHS) contract, enabling the provision of subsidised services to eligible pensioner and DVA clients.
With the introduction of hearing services to the National Disability Insurance Scheme (NDIS) and the growing number of existing clients eligible for the pension, Richmond Audiology has applied and been successful in regaining an OHS contract.
This is very exciting for Richmond Audiology and its clients. Over the past 20 years, our clients who have transitioned onto a pension have had to seek an alternative hearing care provider in order to use their entitlements. Some have decided to continue to receive services from Richmond Audiology and forgone their entitlements. We are delighted to be able to continue the care of our clients through all stages, including the use of any eligible entitlements under the pension. Some clients have also been disappointed that their friends and family on a pension have not been able to use their entitlements at Richmond Audiology – they can now!
If you currently hold a pension card, a DVA Gold Card or a DVA white card for hearing services you are most likely eligible for the OHS program. If you are currently with another provider and wish to receive services from Richmond Audiology, you are able to transfer your entitlement. Please contact your local Richmond Audiology office. We will be able to check your eligibility or transfer your services over to Richmond Audiology.